77fbd Privacy Policy

Information You Provide Directly

When you register with 77fbd or use its services, we may collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Residential address
• Information related to your preferred payment method (bKash, Nagad, Rocket)
• National ID or passport number (when identity verification is required)
• Account login credentials (username and encrypted password)

Automatically Collected Information

When you visit our Platform, our system may automatically collect the following information:

• IP address and device identifier
• Browser type and operating system
• Page visit time and session information
• Referral URL and navigation patterns
• Information from cookies and similar tracking technologies
• Geolocation data (only where required by legal obligations)

Transaction and Gaming Information

The following transaction-related information is recorded while you use our services:

• Deposit and withdrawal history (including amounts and dates)
• Betting and gaming history (games, outcomes, amounts)
• Bonus collection and usage information
• Records of communication with customer support

Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing and verifying financial transactions
• Providing gaming and betting services
• Managing bonus and rewards programs
• Providing VIP program and loyalty benefits

Security and Compliance

• Detecting and preventing fraud
• Complying with anti-money laundering (AML) regulations
• Age verification (ensuring users are at least 21 years old)
• Preventing unauthorized access to accounts
• Enforcing responsible gaming policies

Customer Service and Communication

• Providing support via 24/7 live chat and email
• Sending important account-related notifications
• Sending promotional offers and newsletters with your consent
• Personalizing services according to your preferences

Service Improvement and Analytics

• Improving Platform performance and user experience
• Analyzing overall usage patterns
• Identifying and resolving technical issues
• Launching new games and features on a trial basis

Data Retention Period

We retain your personal information only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period due to legal obligations. Financial transaction records are generally kept for a minimum of five years.

Security Measures

77fbd has implemented industry-standard security measures to protect your information:

• SSL/TLS encryption — all data transmissions are encrypted
• Password hashing — your password is never stored in plain text
• Firewall and intrusion detection systems are active
• Regular security audits and vulnerability assessments are conducted
• Restricted staff access — only authorized personnel can access data
• Two-factor authentication is available

Response to Data Breaches

In the event of a data security breach, we will notify affected users as quickly as possible and take immediate steps to minimize harm. Our security team is engaged in round-the-clock monitoring.

Service Provider Partners

Necessary information is shared with service providers such as payment processors (bKash, Nagad, Rocket), game providers, technical infrastructure providers, and customer support. These partners are bound by strict confidentiality agreements.

Legal Authorities and Regulatory Bodies

Due to legal obligations, by court order, or at the direction of a competent authority, we may be required to disclose your information. In such cases, we will provide only the information that is necessary.

Fraud Prevention

We may participate in industry-wide information-sharing arrangements to prevent money laundering, fraud, or other illegal activities. This is done to protect all users.

Third-Party Websites

Our Platform may contain links to third-party websites. Those sites have their own privacy policies, and 77fbd is not responsible for the information they collect.

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. 77fbd uses cookies for the following purposes:

• Essential cookies: To maintain login status and ensure security
• Functionality cookies: To remember your preferences and settings
• Analytics cookies: To understand and improve Platform usage
• Performance cookies: To detect page load speed and errors

Managing Cookies

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some Platform features to not work properly. Cookie management varies by browser — check your browser's help section for more details.

Age Verification Policy

77fbd strictly prohibits providing services to anyone under 21 years of age. We verify age at registration and may request ID documents if needed. If an account belonging to a minor is found, that account will be closed immediately and all transactions will be cancelled.

Guidelines for Parents

If you suspect that a minor is using your account or has registered independently, please notify our support team immediately. We will investigate promptly and take the necessary action.

Data Transfer Policy

Your information may be processed on servers in various countries in order to provide our services. Wherever data is transferred, we ensure that appropriate security measures are maintained. All of our service provider partners are required to comply with our privacy standards.

Change Notification

This privacy policy may be updated from time to time. For significant changes, we will notify you by email or via a notice on the Platform. The revised policy will take effect from the date of publication. Continued use of the Platform after changes will indicate that you have accepted the new policy.

Previous Versions

Previous versions of this policy are available upon request. Contact our support team to obtain a copy of a previous version.